Privacy Policy

Last updated: 15.October.2024


This Privacy Policy describes how Matías Ignacio Gárate Silva ("Matías Gárate", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.matiasgarate.com (the “website”) or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

This privacy policy is written in compliance with the European General Data Protection Regulation (“GDPR”). For the purpose of applicable data protection laws, Matías Gárate is the data controller of your personal information.

1) Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last updated" date and take any other steps required by applicable law.

2) What personal information do we collect and why?

In order to provide you with our Services this website collects personal information, like your name, email address, shipping address and payment information. This information is used in our legitimate interest to process your payments, the fulfilment of your orders, and to contact you in the case of inquiries, purchases, returns, exchanges or other transactions, to arrange for shipping, to facilitate any returns and exchanges.

Additional information about your device, like your IP address or information about your browser is also collected by our hosting service Squarespace and the additional parties that enable us to run this website and provide our Services.

Below you can find more details about the specific personal information that is collected and how it is used in regards of the specific uses and services offered through this website.

a) Regarding contact forms.

When you fill one of our contact forms to make an inquiry, or order a commission we collect the information required to contact you back:

  • Name

  • Email address

  • Details of your request (for example, your preferred time for a consultation).

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. The information sent through online forms is received and stored via Gmail.

b) Regarding customer orders.

When you buy something on this website, we collect personal information directly from you to fulfill the order. We may collect information like your:

  • Name

  • Email address

  • Billing and shipping address

  • Details relating to your purchase (for example, the print size)

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy. As you go through checkout, this website may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

In order to fulfill orders of art prints, we provide our printing photo lab WhiteWall with the shipping information you provide us, so that they can send your order from the printers directly to you. This is done in order to ensure that your prints arrives both in perfect condition, and already insured in case of damage during transport. You can read WhiteWall privacy policy at https://www.whitewall.com/eu/privacy-policy.

c) Regarding website visits.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

d) Information collected through cookies.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

This website uses only the necessary and required cookies, which allow Squarespace, our hosting platform, to securely serve this website to you. We do not use analytics or performance cookies in this website. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses (section: Necessary and required cookies).

e) Regarding Fonts.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this website to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this website and the page you’re viewing on it

  • Your IP address

3) How long do we keep your information?

We only keep your personal information for as long as it is necessary to fulfill our duties to you for the purposes described in this policy, and to the corresponding legal authorities. Once your information has been used for its intended purpose it is permanently erased or fully anonymized.

In particular, and for the purpose of tax and accounting compliance, information regarding order details, invoices, billing information, etc., is kept for up to ten (10) years. Information regarding customer support data, such as inquiries, is deleted within two (2) years from the last contact.

4) How do we keep your information safe?

We take the necessary digital and physical precautions to ensure that your personal information is not accessed by unauthorized third parties, and collect only the minimum amount of personal information in order to carry on the services mentioned in this policy.
We do not share your data with third parties other than those mentioned in this policy, and only in order to carry on the services mentioned above.
Additionally, we also encourage you to visit our website through a secure network connection, specially if you intend to make a purchase.

5) What are your rights regarding your personal information?

It is within your rights to contact us and request a copy of all the personal information that we may have about you.
You can furthermore request to access, modify, delete, or withdraw consent for the use the your personal information that is in our possession.

To do so, you can contact us by email to: matiasgarate3d@gmail.com or by post to:

Matías Gárate
Creators Collective
57, Route d'Esch
L - 3332 Fennange, Bettembourg
Luxembourg